Customer Privacy Policy


AvMap considers of the utmost importance to protect your privacy and to keep you informed on which personal data we process and why.

For further information, please read our privacy policy (“Privacy Policy”), where we explain which kind of personal data we process when you navigate on our website.

This privacy policy is provided in compliance with article 13th of the European Regulation N° 679/2016 (GDPR).

Data Controller

AvMap Srlu, Viale Zaccagna 6, 54033 Carrara (MS), Italia is the Data Controller of your personal data.

Which data we use, why and for how long

In order to satisfy your service requests, we process some of your personal data, such as name, surname, address.

Entrusting us with your data is not mandatory, but failure to provide them may makes it impossible for us to satisfy your requests.

We collect your data in three ways:

1. Data provided by you

 

  • Registration on our website

We collect your personal and contact data you provide us when you register on the site, in order to create your dedicated account, so that we can guarantee you the access to some services you have requested, according to the terms and conditions of use you have accepted, such as assisting you when you use our products or services or to share your data with other users, in order to respond to your requests.

Retention time: your data are kept for a period of time not exceeding the achievement of the purposes for which they are processed.

Legal basis of the processing: consent to the processing.

 

  • Registration on our portals

We collect your personal and contact data you provide us when you register on our portals in order to create your dedicated account, so that we can guarantee you the access to some services you have requested, such as seeing or checking your data and registrations and / or to share your data with other users.

Retention time: your data are kept for a period of time not exceeding the achievement of the purposes for which they are processed.

Legal basis of the processing: consent to the processing.
 

  • Billing information

In order to perform the contract you accepted by purchasing our products, we may send you communications relating to your order and manage your data for accounting and administrative purposes.

Retention time: your data are kept for a period of time not exceeding the achievement of the purposes for which they are processed.

Legal basis of the processing: performing of the existing contract and fulfillment of legal obligations.
 

  • Newsletter

We may use your e-mail address to send you information on the latest commercial news on our site about products and services.

The purpose of this data processing is to satisfy your request to be updated when you have accepted the sending of newsletters.

Retention time: your data are kept for a period of time not exceeding the achievement of the purposes for which they are processed.

Legal basis of the processing: consent to the processing.

 

  • Data recorded during the use of your product

While using our products, we may collect information about your location, such as IP address, GPS location or other information sent from your plotter or from your mobile device on which one of our apps is installed. This information is used in order to allow you to use the services we make available to you by registering on our portals, such us the possibility  to  check and use some data recorded while using your product for your needs. These services are provided upon your explicit request, according to the terms and conditions of use that you have accepted.

Retention time: your data are kept for a period of time not exceeding the achievement of the purposes for which they are processed.

Legal basis of the processing: consent to the processing.
  

  • Interaction with other users

Through our portals, you can share information you deem appropriate with other users.

The purpose of this data processing is to offer all our users a data sharing service. Sharing takes place only upon your explicit request, according to the terms and conditions of use that you have accepted.

Retention time: your data are kept for a period of time not exceeding the achievement of the purposes for which they are processed.

Legal basis of the processing: consent to the data processing.
 

2.  Data collected by us

  • Navigation data

When you browse the Site, the data connected to the navigation are automatically transmitted and recorded. This transmission is implicit in the use of internet communication protocols and is necessary for the functioning of the Site. The data collected is used anonymously to improve our service. The data may also be used for purposes of verification in the presence of computer crimes against our website.

Retention time: the data on web contacts are kept for a period not exceeding seven days, except in the presence of computer crimes against the Site.

Legal basis of the processing: legitimate interest.


3. Cookies

To improve your user experience and our services, our website uses cookies. Cookies are small text files that the websites send to users’ terminals; cookies are stored in the terminal and then re-transmitted to the same websites during the next visits.

You can disable cookies at any time, but some features of the site may be compromised. For more details, read our note about cookies.

Why we process your personal data

The data is processed through electronic tools, manually or automatically, in compliance with the provisions of art. 32 of the GDPR 2016/679 regarding security measures, by persons specifically appointed and for the time strictly necessary to achieve the purpose for which they were collected and in compliance with current regulations.

Your data is not subjected in any way to automated decision-making processes.

Where we keep your data

The data are stored in our databases that are located in Europe.

These data are managed by our personnel, by technicians in charge of the data processing and by people in charge of conducting periodic maintenance operations.

Data sharing

Your data are not shared with third parties, except the case of provision of technical and administrative services to AvMap, as described in the Data Processors paragraph.

Data Processors

AvMap has identified some entities, such as IT companies, administrative and legal firms, acting as data controllers. The main companies that provide technical services to AvMap are Amazon (database), Google (statistics), MailUp (Newsletter) and Bonart (Web Development), TWS Holding (administration and logistics).

In addition, other providers may be used for specific services, such as payment services. These data processors receive only the personal data needed for the execution of their functions and use them only for the purpose of performing these services on our behalf or to comply with the law. The data processors and their employees will receive specific operating instructions, with particular reference to the adoption of security measures, in order to guarantee the confidentiality and security of data.

Minors

The websites, the apps and more in general our services and products are not intended for minors under the age of 16, who shall not provide personal data to us. In the event that AvMap becomes aware of the collection of personal data from users under the age of 16, it will take the necessary steps to delete such information as soon as possible.

Your rights

You can access your data at any time by consulting your user account. Furthermore, you can ask for the update, the modification, the integration, if incorrect or incomplete, the cancellation of your data. You may object, in whole or in part, for legitimate reasons, to their processing and / or their use for sending commercial communications.

You can exercise your rights, referred to in articles 15, 16, 17, 18, 19, 20, 21, 22 of the GDPR, by writing an email to [email protected]

You are also entitled to lodge a complaint with the Guarantor for the protection of personal data, in the event that you believe that the applicable regulatory provisions have not been respected.

Privacy Policy update

Our Privacy Policy is subject to periodic reviews and may be modified. In case of changes, the updated version will be published on our website.

Therefore, we invite you to periodically visit the website to check for updates. 

Last update: November 18th, 2021

 

Previous privacy policy